Have a question in mind? Here you'll find some of the common questions people ask, and more.
We understand that you use our products around the people, pets and things you love. So, we want you to have the information you need to make the best choices for your family.
We created our Greenlist™ process back in 2001 to help our scientists choose ingredients families can trust - evaluating them based on their impact on the environment and human health. As part of the SC Johnson Greenlist™ process, we review our ingredients annually.When SC Johnson scientists create a new product or new formula, they work to select raw materials with the highest possible ratings. Reformulations must use ingredients that have ratings equal to or better than the original formula.We continue to validate and improve the SC Johnson Greenlist™ process. It has been reviewed by organizations such as the World Wildlife Fund. It also has been recognized with various awards You can learn more about the SC Johnson Greenlist™ process here.
MSDS are Material Safety Data Sheets and they are required by law for chemical products used in industry. Because industry use is different from home use, an MSDS provides details required when products are used at greater frequency, duration or concentration levels than you’d typically use at home – for example if used in large quantities by a business for commercial cleaning, or if being shipped in bulk in a 50-gallon container. MSDS are designed for businesses or emergency personnel who need to know how to handle, store or dispose of products in these situations. While they’re not completely applicable to normal household product use, we provide easy access on each product page of this site, for those who want an MSDS.
Dyes, preservatives and fragrances provide valuable benefits. Dyes can be an important visual cue that helps you know you are using the product you intended to use. Or for products such as candles, dyes can help you match a color to your home décor. Preservatives prevent the growth of microbes as products sit on store shelves or in the home, helping the products last longer and perform better, without becoming spoiled. Finally, many people associate a fresh fragrance with a clean and welcoming home, and they specifically seek out products that offer this added benefit.
Keep in mind that all materials are "chemicals" - chemicals are the basic building blocks of everything, including our food, clothing and the air we breathe. For example, water is a combination of the chemicals hydrogen and oxygen (H2O), and air is a mix of nitrogen, oxygen, carbon dioxide and other gases. Also, there are plenty of chemicals found in nature that are toxic, such as arsenic and cyanide. Importantly, sometimes a synthetic ingredient is a better choice for any number of reasons, including sustainability. For example, using a natural ingredient that's in short supply, such as sandalwood, could wipe out what's left of it. So, using a virtually limitless synthetic material might be more responsible. SC Johnson does use ingredients found in nature, but only when they meet our own standards.
Not necessarily. "Natural" or home remedies are not necessarily safer, effective or lower in allergens. In fact, many natural products undergo limited or no scientific testing compared to the extensive toxicological evaluations that companies like SC Johnson require for their product formulations.
While some chemicals, such as asbestos and arsenic are very dangerous, or “toxic,” just about every chemical has a degree of toxicity associated with it. Take table salt, or sodium chloride, for example. When used sparingly, table salt simply makes dinner taste better. But if you eat an excessive amount, table salt can be a factor in high blood pressure. So is it toxic? The answer is: Table salt CAN be toxic if used excessively, but when used in moderation, it’s NOT toxic. What matters is the amount used, or dose.
Some individuals have allergies to certain fragrances or other product ingredients. If you have such allergies, we recommend you contact your physician to discuss these issues further. You may also want to contact our consumer product helpline prior to using SC Johnson products containing these ingredients or fragrances, and they can help you determine which ones would be best for you. You can reach them at 800-558-5252.
Not in all cases. Products made from natural materials may have more allergens than products made from synthetic materials. For example, fragrances made from natural fragrance materials may contain allergens at higher levels than fragrances made from primarily synthetic materials.
While SC Johnson’s fragrance palette has approximately 1,300 ingredients, it’s important to remember that we excluded another 2,000 commonly used ingredients because they didn’t meet our SC Johnson standards. A typical oil-based fragrance could have as many as 50 different ingredients; a complex fragrance might mix 50 to 200. Having a palette of 1,300 options gives our perfumers great room for creativity so they can develop the amazing fragrances you expect.