Have a question in mind? Here you'll find some of the common questions people ask, and more.
We understand that you use our products around the people, pets and things you love. So, we want you to have the information you need to make the best choices for your family.
It's our internally developed environmental classification system that we use to help "green" the company's chemistry. Created in 2001, the SC Johnson Greenlist™ process helps our scientists select better ingredients and phase out less desirable ones. When SC Johnson scientists create a new product or new formula, they work to select raw materials with the highest possible ratings. Reformulations must use ingredients that have ratings equal to or better than the original formula. You can learn more about the SC Johnson Greenlist™ process here.
MSDS are Material Safety Data Sheets and they are required by law for chemical products used in industry. Because industry use is different from home use, an MSDS provide details required when products are used at greater frequency, duration or concentration levels than you’d typically use at home – for example if used in large quantities by a business for commercial cleaning, or if being shipped in bulk in a 50-gallon container. MSDS are designed for businesses or emergency personnel who need to know how to handle, store or dispose of products in these situations. While they’re not completely applicable to normal household product use, we provide easy access on each product page of this site, for those who want an MSDS.
Dyes, preservatives and fragrances provide valuable benefits. Dyes are an important visual cue that helps you know where you're spraying a product and, in fact, that it's the product you intended to use. Preservatives prevent the growth of microbes as products sit on store shelves or in the home, helping the products last longer and perform better, without becoming spoiled. Finally, many people associate a fresh fragrance with a clean and welcoming home, and they specifically seek out products that offer this added benefit.
Keep in mind that all materials are "chemicals" - chemicals are the basic building blocks of everything, including our food, clothing and the air we breathe. For example, water is a combination of the chemicals hydrogen and oxygen (H2O), and air is a mix of nitrogen, oxygen, carbon dioxide and other gases. Also, there are plenty of chemicals found in nature that are toxic, such as arsenic and cyanide. Importantly, sometimes a synthetic ingredient is a better choice for any number of reasons, including sustainability. For example, using a natural ingredient that's in short supply, such as sandalwood, could wipe out what's left of it. So, using a virtually limitless synthetic material might be more responsible. SC Johnson does use ingredients found in nature, but only when they meet our own standards.
Not necessarily. "Natural" or home remedies are not necessarily safer, effective or lower in allergens. In fact, many natural products undergo limited or no scientific testing compared to the extensive toxicological evaluations that companies like SC Johnson require for their product formulations. In contrast, SC Johnson products must meet or surpass all relevant regulatory requirements in the United States, Europe and any country where the product will be sold.
While some chemicals, such as asbestos and arsenic are very dangerous, or “toxic,” just about every chemical has a degree of toxicity associated with it. Take table salt, or sodium chloride, for example. When used sparingly, table salt simply makes dinner taste better. But if you eat an excessive amount, table salt can be a factor in high blood pressure. So is it toxic? The answer is: Table salt CAN be toxic if used excessively, but when used in moderation, it’s NOT toxic. What matters is the amount used, or dose.
This is a question that’s best discussed with your doctor based on your personal situation. What we can tell you is that some allergies – such as to pollen, pet dander and mold – may be positively affected by the use of some of our cleaning products in the home. People with these types of allergies also should not experience allergic symptoms from our air care products. Additionally, our North American fragrances are formulated to not contain peanut or tree nut derived ingredients. However, some individuals may have allergies to certain fragrance ingredients. In these cases, we recommend that you contact our consumer help line prior to using SC Johnson products, and they can help you determine which ones would be best for you. You can reach them at 800-558-5252.
Not in all cases. Products made from natural materials may have more allergens than products made from synthetic materials. For example, fragrances made from natural fragrance materials may contain allergens at higher levels than fragrances made from primarily synthetic materials.
Our exact fragrance formulas are kind of like an award-winning secret family recipe – we keep them in the family because that way no other company can mimic our great scents. But that said, we DO share our full fragrance palette, meaning you can review all the ingredients we might use in a fragrance to look for any that about which you might have a particular concern. And if we use an ingredient you’re concerned about, you can call us at 1-800-558-5252 for recommendations about specific products that might be best for you.
While SC Johnson’s exclusive fragrance palette has about 1,500 ingredients, it’s important to remember that we excluded another 1,500 commonly used ingredients because they didn’t meet our SC Johnson standards. A typical oil-based fragrance could have as many as 50 different ingredients; a complex fragrance might mix 50 to 200. Having a palette of 1,500 options gives our perfumers great room for creativity so they can develop the amazing fragrances you expect.
Yes, we believe that all our fragranced products can be used safely if used according to label directions. We meet, and often surpass, the regulatory requirements of the countries in which we operate, as well as the standards specified by the International Fragrance Association (IFRA).
Ingredients that are part of SC Johnson’s exclusive fragrance palette must live up to the safety standards of the International Fragrance Association as well as our own SC Johnson standards.