Frequently Asked Questions

Have a question in mind? Here you'll find some of the common questions people ask, and more.

Have a Question?

See our Frequently Asked Questions, contact us using this form or call us at 1-800-558-5252. We'd love to hear from you.
  • What is the Greenlist™ process?    

    It's our internally developed environmental classification system that we use to help green the company's chemistry. Created in 2001, the Greenlist™ process helps our scientists select better ingredients and phase out less desirable ones. When SC Johnson scientists create a new product or reformulation, they work to select raw materials with the highest possible ratings. Reformulations must use ingredients that have ratings equal to or better than the original formula. You can learn more about the Greenlist™ process here.

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  • Aren't natural products better?    

  • What’s the difference between a risk and a hazard?    

  • If I have allergies, should I use your products?    

  • Are SC Johnson fragrances safe for people and the environment?    

  • I’ve read that some fragrance ingredients aren’t safe. Should I be worried?    

  • Do natural products contain fewer allergens than products made from synthetic materials?