Have a question in mind? Here you'll find some of the common questions people ask, and more.
We understand that you use our products around the people, pets and things you love. So, we want you to have the information you need to make the best choices for your family.
When we first launched our ingredient disclosure program, we aimed to use a single naming system - the International Nomenclature of Cosmetic Ingredients (INCI) - for simplicity. These are terms you're used to seeing on makeup and personal products, so we thought they'd be most understandable for the most people.However, since the INCI nomenclature is specifically for the personal care industry, some ingredients we use are not on the INCI list. Also, and importantly, we have been working with others in our industry on a Consumer Specialty Products Association (CSPA) ingredient dictionary. It's designed to help everyone in the household products industry use consistent ingredient naming. As a result, our ingredient names are a combination of the INCI nomenclature and the CSPA dictionary. In many cases they overlap, but where they don't, we aim to use the name most commonly used within our industry or that will be best understood by consumers. An example is how we talk about water when it's used as an ingredient. The INCI term is aqua. We follow the CSPA dictionary and simply call it water.
MSDS are Material Safety Data Sheets and they are required by law for chemical products used in industry. Because industry use is different from home use, an MSDS provides details required when products are used at greater frequency, duration or concentration levels than you’d typically use at home – for example if used in large quantities by a business for commercial cleaning, or if being shipped in bulk in a 50-gallon container. MSDS are designed for businesses or emergency personnel who need to know how to handle, store or dispose of products in these situations. While they’re not completely applicable to normal household product use, we provide easy access on each product page of this site, for those who want an MSDS.