Frequently Asked Questions

Have a question in mind? Here you'll find some of the common questions people ask, and more.

Have a Question?

See our Frequently Asked Questions, contact us using this form or call us at 1-800-558-5252. We'd love to hear from you.
  • Do products with natural ingredients contain fewer allergens than products made from synthetic materials?    

  • I’ve read that some fragrance ingredients aren’t safe. What is SC Johnson doing to make its fragrance ingredients safer?    

  • Aren't natural products better?    

  • What’s the difference between a risk and a hazard?    

  • What is the SC Johnson Greenlist™ process?    

    We created our Greenlist™ process back in 2001 to help our scientists choose ingredients families can trust - evaluating them based on their impact on the environment and human health. As part of the SC Johnson Greenlist™ process, we review our ingredients annually.

    When SC Johnson scientists create a new product or new formula, they work to select raw materials with the highest possible ratings. Reformulations must use ingredients that have ratings equal to or better than the original formula.

    We continue to validate and improve the SC Johnson Greenlist™ process. It has been reviewed by organizations such as the World Wildlife Fund. It also has been recognized with various awards You can learn more about the SC Johnson Greenlist™ process here.

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  • If I have allergies, should I use your products?